1-Day Advanced Sales and Hospitality Concepts Training

Many restaurants face a significant challenge: their teams often lack the specialized sales training required to consistently increase check averages. Frequently, servers may feel uneasy about selling and, as a result, either avoid it altogether or offer only the most basic suggestions—approaches that rarely motivate guests to explore more of what the menu has to offer.

It is also important to distinguish between hospitality and personality. While personality can certainly enhance a guest’s experience, true hospitality is a skill that goes beyond natural charm. Unfortunately, many restaurants simply assume that servers inherently understand what hospitality entails and know how to incorporate it into their service.

To address these challenges, I am committed to elevating your restaurant’s service system by providing your staff with advanced sales and hospitality training. My mission is to help your restaurant achieve the highest level of success possible. As a consultant, coach, and trainer, I, Michael Laurie, am dedicated to offering restaurant owners the most valuable support and expertise in the industry.